Refund and Return Policy

Effective Date: March 28, 2025

At BuyPariz, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Refund and Return Policy outlines the steps for returning or exchanging your products. Please read the following information carefully to understand your rights and obligations.

1. Return Eligibility
To be eligible for a return, the item must meet the following criteria:

  • The item must be unused, in its original condition, and in the original packaging.

  • The return request must be made within 30 days of receiving your order.

  • Certain products, including custom or personalized items, may not be eligible for return or exchange. Please check the product details for specific return restrictions.

2. How to Return an Item
To initiate a return, please follow these steps:

  • Contact our customer service team at Contact@buypariz.com or call +1 334-805-4924 with your order number and the reason for your return.

  • We will provide you with a return authorization and instructions for sending the item back.

  • Items must be shipped back to our returns department at the address provided by our customer service team.

  • Please ensure the return package is securely packed to prevent damage during transit.

3. Refund Process
Once we receive the returned item and inspect its condition, we will process your refund. Refunds are issued to the original payment method used during purchase. Please note the following:

  • Refunds may take up to 10 business days to appear in your account, depending on your bank or payment provider.

  • Shipping costs are non-refundable unless the return is due to a defective or incorrect item being shipped.

4. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability, and the same return process applies. You will be responsible for any additional shipping fees for exchanges.

5. Non-Refundable Items
The following items are not eligible for a refund or return:

  • Gift cards

  • Final sale or clearance items

  • Items that have been used or altered in any way

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue and offer a replacement or full refund. Please keep all packaging materials and provide photos of the damaged item to help expedite the process.

7. Shipping Costs
Customers are responsible for return shipping costs, except in cases where the item is defective, incorrect, or damaged. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

8. Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please don’t hesitate to reach out to us:
Street: 450 Quarry Drive, Alabama, Dothan, United States
Phone Number: +1 334-805-4924
Email: Contact@buypariz.com
Website: https://buypariz.com